Handling Extensibility and Customization Requests

Dealing with the realities of COVID-19 has put new pressures on distribution IT teams with regard to extensibility and customization requests. As our employees and customers change the way the handle day-to-day business, from remote work to new delivery requirements to data visibility, many businesses are suddenly increasing their demand for custom applications and tool.  

These extensibility and customization requests might include everything from workflow visibility, alerts and event management, customer communication, inventory accuracy and visibility and more.  Fortunately, Tridex Systems has helped many of our clients extend their system in ways that can help you meet these new challenges. We can be there beside your IT team guiding the proper use and deployment of new extensions so that in many cases your new capabilities are only limited by your own imagination.

• How do you make sure work is being managed from remote locations with custom workflow design?
• How can you leverage the social collaboration tools built into your Infor systems?
• What are smart ways to increase visibility in all areas of your company when you are no longer able to “manage by walking around?”
• What are ways users can personalize their interface to be more efficient?
• How can you provide status and visibility to customers without face-to-face interactions inside of your locations?
• How can you manage security involving personalization and extensibility?

Many distribution companies have modified their systems over the years and they worry that modifications can interfere with future plans such as new upgrades. Tridex Systems has a lot of experience in planning developing and managing extensions to limit your risk and increase your productivity. If you have already collected many custom mods over the years, we can work with you to catalog those mods, phase out mods that are no longer useful or now have similar functionality in your standard system and plan a path forward with extensibility.

Extensibility gives you the power to take your ERP system beyond what it was designed to do. Tridex Systems has expert development staff and infrastructure ready for you to rapidly develop and deploy custom applications, new UI capabilities, migrate your mods to new versions and make your new applications available on a variety of devices.