Mobile Solutions Are Driving Efficiency and Customer Service

Want a fast way to get ahead, make customer happy, modernize your operations and make life easier on your employees? It may be time to consider implementing one of Tridex Systems’ many mobile applications in your business.

Mobile Proof of Delivery

Are you tired of hearing about customer complaints due to a missed delivery, a wrong product, a missed deadline or damaged boxes? Most distributors just accept these as part of doing business. But there is a better way to handle and track your deliveries.

You have already invested a lot of time, training and employee wages into your deliveries. Paper-based delivery tracking is inefficient and inaccurate. Why not invest in a simple application that makes tracking easier and less prone to errors? Mobile Proof of Delivery

automates your delivery process and syncs all delivery transactions in real-time with your Infor system. You will immediately see improvements in customer service, delivery accuracy, and overall delivery efficiency.

Here are some of the features that make this possible:

• Capture client signatures directly on handheld devices, eliminating the need for paper documents.
• Real-time synchronization of these signatures with your ERP system ensures immediate record updating.
• Off-line capability allows for use in remote locations where connectivity may be an issue.
• A map feature displays delivery addresses, aiding navigation and planning.
• Use the camera and image capture feature to document dropped-off packages, providing a visual record of deliveries.
• Portal access provides the ability to check delivery status, make changes or corrections to deliveries, and manage drivers and deliveries effectively.

Mobile Bin Replenishment

The Mobile Bin Replenishment application by Tridex System is a versatile tool designed to streamline inventory management. It offers features such as consignment inventory, bin replenishment, and storeroom issues.

One of the standout features of this app is its real-time communication with your system using Infor’s APIs. This allows for immediate updates and access to inventory counts. Additionally, the Mobile Bin application allows you to set up your consignment warehouse in your system and connect that warehouse to your Customer and their Ship-to location. The app will then download all relevant products and bins in that warehouse. You can also create your replenishment count list in your Infor system and assign your customer to the count list using the admin portal provided by the app.

You can even save your work in progress, allowing you to attend to important issues and the return later to where you left off. The app also supports barcode scanning for improved accuracy in inventory counts.

Mobile Cycle Count

Tridex Systems Mobile Cycle Count streamlines your counting processes. You can fully customize your mobile screen depending on your specific needs and devices. Many distributors operate in ways that require a constant movement of items. These might range from counter sales to demonstrations to upsell opportunities. This can lead to inventory discrepancies that are not reflected in your system. Tridex Systems’ Mobile Cycle Count allows users to count even in these dynamic retail environments, ensuring consistent accuracy similar to large retailers.

The benefits of using Mobile Cycle Count include real-time communication with SX.e, the elimination of paper count sheets, no more double entry of information, improved accuracy, the ability to save work in progress, and group security to display the right information to the right employees with dynamic column displays.

Start Right Now

Your team can be up and running on these apps in hours, not months, for fast ROI, improved accuracy and better customer support. Our distribution expertise and wide client base has allowed us to create system- extending applications focused on data management, cycle counting, proof of delivery, customer service and bin replenishment. Contact us today for more information.